Recent reports have highlighted significant service disruptions experienced by 9mobile subscribers, including the inability to make or receive calls, send texts, or use data services.
Some customers have also reported challenges when porting their numbers to other networks.
In response, 9mobile has officially refuted rumors suggesting a shutdown of its operations in Nigeria. The company assures subscribers that it remains committed to delivering quality services and actively addresses the reported issues.
Additionally, 9mobile has clarified that subscribers are not being blocked from porting their numbers to other networks, countering some customer allegations.
The Nigerian Communications Commission (NCC) has been called upon by affected customers to intervene and ensure that 9mobile addresses these service challenges promptly.
