9mobile, a telecommunications provider, has praised the Federal Government and the Nigerian Communications Commission (NCC) for approving a 50% tariff adjustment—a critical good that, after extensive deliberation, marks a significant step towards ensuring the industry’s long-term sustainability by enabling the necessary investments to improve service quality for consumers nationwide.
The telecom industry had previously lobbied for a significant rate review to offset rising operational expenses caused by inflation, ballooning energy prices, and a currency devaluation of over 300%. While the industry had requested a bigger increase of up to 100%, the NCC’s acceptance of a 50% adjustment represents a balanced approach to ensuring consumer affordability while addressing industry sustainability concerns.
Obafemi Banigbe, CEO of 9mobile, emphasised that the tariff reduction will allow telecom operators to reinvest in crucial infrastructure upgrades and capacity development, both of which have been delayed due to financial constraints. “This tariff adjustment is timely and essential,” Banigbestated.
“It enables operators to achieve the requirements and capital commitments required for future expansion. Without this, the industry faced a drop in service quality due to insufficient investment. With this transformation, we are better positioned to deliver innovation, growth, and more connectivity for Nigerians.
Banigbe added that the growth is a much-needed boost to 9mobile’s ongoing business transformation. This includes modernising network infrastructure, increasing coverage, and enhancing digital platforms to ensure faster and more dependable connectivity. “This decision enables us to replace outdated equipment, expand our network to underserved areas, and enhance the overall customer experience,” the CEO said.
The tariff adjustment is a strategic measure to close the financial gap caused by increased operational costs, many of which are in foreign currency. These difficulties have stretched telecom operators, reducing their capacity to reinvest and increasing debt levels. The new price system provides a road to financial stability while still ensuring that millions of Nigerians receive high-quality services.
Telecom operators have long argued for market-based pricing structures, emphasising their importance for industry viability. The approval of this tariff change guarantees that operators may balance affordability with the requirement to cover rising expenses while maintaining quality services.
Banigbe reaffirmed 9mobile’s commitment to the Nigerian market, saying: “Our focus remains on investing in infrastructure that provides reliable and innovative services to our valued consumers. We are committed to empowering Nigerians through connectivity, increasing access, and advancing the country’s goal of becoming Africa’s premier digital economy.” With this achievement, 9mobile is prepared to solidify its reputation as a customer-centric, quality-focused service provider, ensuring that Nigerians remain connected and empowered in an increasingly digital world.